HARASSMENT POLICY

ECMS International Logistics Japan Co., Ltd. (hereinafter referred to as "the Company") respects the personality and dignity of all individuals and is committed to preventing and appropriately addressing harassment in order to create an environment where everyone can interact with peace of mind.

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1. Harassment Covered Our company will take action to prevent and correct all forms of harassment, including the following:

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Power harassment, sexual harassment, harassment related to pregnancy and childbirth, harassment related to childcare and family care leave, sexual harassment against job seekers, customer harassment, and other inappropriate words or actions that harm the personality, dignity, or work environment of the other party.

Our company will take appropriate action to the extent necessary when such harassment occurs not only among our employees but also with customers, business partners, contractors, temporary workers, job seekers, and other related parties. We accept consultations and requests from our employees, job seekers, interns, business partners, and other persons involved in our business.

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2. Prohibition of Harassment We do not tolerate any form of harassment, regardless of position, employment status, gender, sexual orientation, gender identity, pregnancy/childbirth status, childcare/elderly care status, nationality, age, disability, or any other attribute.
Our officers and employees will not engage in any conduct that constitutes harassment in any business-related situation.
Our company will also take appropriate action against any inappropriate conduct by our officers or employees towards customers, business partners, job applicants, or other related parties.

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3. Our Stance on Customer Harassment We take all legitimate opinions, requests, and complaints from our customers, business partners, and other stakeholders seriously and use them to improve our services and operations.

On the other hand, if the words or actions of customers or others exceed what is socially acceptable in light of the nature of the work or other circumstances, and as a result harm the personality, dignity, safety, or working environment of our employees, we will treat it as customer harassment.

For example, the following actions may constitute customer harassment:

Assault, injury, threats, intimidation or coercion; insults, personal attacks, discriminatory remarks or other inappropriate statements; prolonged or repeated phone calls, meetings, visits or other forms of detention; staying, refusing to leave, or obstructing business without legitimate reason; demands that are excessively or unreasonably high by social standards; demands for resignation, dismissal, or other disciplinary action against our employees; demands for excessive apologies, such as prostration; publication of personal information, photographs, etc., of our employees without their consent; posting defamatory remarks on the internet, social media, or other media; sexual solicitations, physical contact, or other inappropriate acts towards our employees.

If we determine that an action constitutes customer harassment, we may take measures such as changing the person in charge, suspending or terminating the response, reviewing the method of visits or meetings, or reviewing the method of transactions or service provision.
In cases of violence, threats, dangerous behavior, or other serious incidents, we may consult with or report to the police, lawyers, or other external organizations.
If an employee of our company or someone related to our business wishes to consult or report customer harassment or other forms of harassment, please contact the consultation desk specified in Section 5.

4. Response to Harassment Against Job Seekers, etc. Our company prohibits sexual harassment and other inappropriate conduct towards job seekers, etc., during recruitment activities, internships, workplace visits, information sessions, interviews, meetings, and other job-seeking activities.
Our company will establish rules regarding recruitment activities and strive to take appropriate measures to ensure that job seekers and others can participate in recruitment activities with peace of mind.
Our company will inform job seekers and others of our contact points through our recruitment page, job postings, application guidelines, interview instructions, internship information, and other appropriate methods.
Job seekers and others who experience or are at risk of experiencing harassment during their job search may consult with or report to the consultation service specified in paragraph 5.

5. Response to Consultations and Complaints: When we receive a consultation or complaint regarding harassment, we will take appropriate action, giving due consideration to the privacy of those involved and verifying the facts as necessary.
We accept consultations and requests from our employees, job seekers, internship participants, business partners, and other individuals related to our business.
We accept consultations and complaints in cases where it is difficult to determine whether an incident constitutes harassment, where there is a risk of harassment occurring, or inappropriate conduct by our officers or employees.
No one will be subjected to any disadvantageous treatment for having sought advice or made a request, or for cooperating in confirming the facts.

If you have any questions or concerns regarding harassment related to our company, please contact the following office.

Contact for inquiries: Human Resources Department, Administration Division Email: harassment_jp@ecmsglobal.com
Reception hours: 24 hours a day. Responses will be provided on weekdays, excluding Saturdays, Sundays, and public holidays.

Depending on the nature of the inquiry, we may share information with relevant departments or individuals to the extent necessary to verify the facts and take appropriate action.

6. Our Initiatives To prevent harassment and to respond appropriately, we will take the following measures:
Dissemination of policies and rules regarding harassment prevention Education and training for officers, managers and employees Establishment of a consultation and response system Protection of the privacy of those who seek consultation, etc. Necessary consideration for victims Appropriate response to perpetrators Implementation of measures to prevent recurrence Review of policies, rules and response systems as needed We will make this policy and the consultation contact point known to job seekers, customers, business partners and other related parties as needed through our website, recruitment page, job postings, recruitment guidelines, internship information, terms of service and other methods.

We appreciate your understanding and cooperation.

Date of enactment: October 1, 2026 Date of publication: October 19, 2026 ECMS International Logistics Japan Co., Ltd.