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お荷物発送ガイドライン

GUIDELINES

Shipping Guidelinnes

To ensure our customers can send their packages overseas with peace of mind,

We provide clear information on what can and cannot be sent, as well as points to note when sending items as an individual.

Please be sure to read this before shipping to avoid any issues or delays.

Prohibited items by destination

When shipping to individuals, there are many cases where shipments cannot be made due to violations of Japanese export regulations or the import laws and regulations of the destination country.
The conditions for acceptance are as follows: [Items Prohibited for Delivery (Items Prohibited for Acceptance)]. However, for customers who are unfamiliar with shipping to individuals, we have summarized the criteria for judgment based on basic laws, rules, and case studies below.

If this applies to you, we will not be able to handle your order.
*The information regarding availability is for reference only and may change without notice depending on the situation in each country.
Please also note that we cannot handle items that are not properly packaged or that exceed our company's regulations regarding weight or volume.

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15 target countries

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America

Invoice Price

Less than USD 800 / day / recipient

weight

30kg or less

Accepted size (length of one side)

55cm or less

Accepted size (longest side + circumference*)

213cm or less

*How to calculate circumference >> Width cm x 2 + Height cm x 2

Items that cannot be accepted

Conditions/Notes

cosmetics

General food products

Medical products

Supplements, health foods

tobacco

Pet food

All types of blades

Includes kitchen knives

Glasses, sunglasses

Adult goods

communication equipment

General customs clearance required

Automotive parts

model gun

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Please read the Prohibited Items/Important Notes for Shipping to Individuals.

The number of items per delivery estimate is
If there are less than 10

Overseas shipping cost estimate service

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Vietnam

インボイス価格

USD500.00

重量

30kg以下

受託サイズ(1辺の長さ)

150cm以下

受託サイズ(3辺合計)

170cm以下

Items that cannot be accepted

Conditions/Notes

Bioproducts

tobacco

tobacco

tobacco

tobacco

tobacco

tobacco

All types of blades

Includes kitchen knives

model gun

■ Examples of criteria that customs will recognize as personal use

- Electronic devices, laptops, smartphones, tablets, etc. are limited to one item and must be priced below USD 500.
- Everyday items, home appliances, small furniture, etc. must be less than USD 200 each.
・Speakers and amplifiers must be checked in advance.
- Large quantities of cosmetics and supplements require prior confirmation.
- Antiques, art objects, etc. may not be recognized as personal use in some cases.
- If the number of camera equipment (camera body and lenses) exceeds five, it may not be recognized as personal use.
- In the case of multiple new PCs or smartphones, they may not be recognized as personal use.
- If you own multiple luxury brand items (clothing, shoes, accessories, watches), they may not be recognized as personal use.

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