Customer testimonials

2024/01/12

ZigZag Inc.'s mission is to "bring excitement to the world as a matter of course." They provide Japanese e-commerce businesses with "WorldShopping BIZ," a cross-border support service for their e-commerce sites. In this article, we spoke with Kimura Hisato, Customer Experience Manager, about why they chose ECMS Japan as their partner and the challenges of cross-border e-commerce logistics.

2023/02/06

Starfield Inc. provides the cross-border e-commerce shopping cart "LaunchCart" for Asia. Currently, the company's main market is Taiwan, but it plans to expand its business to Southeast Asia in the future. We spoke with Daisuke Kume, head of the sales department's e-commerce operations support team, and Akiho Kasaya, a member of the sales team, from the perspective of partners.

2022/07/05

Rakuten Group, Inc. is a pioneer in the e-commerce industry and a leader in the industry. With the mission of "empowering Japan," the company acts as a bridge between merchants across Japan and customers both at home and abroad. We spoke with Yayu Nakajima, Vice Manager of the International Logistics Group, Global Planning Division, Cross-Border Trading Business Division.

2022/07/04

Tenso Inc. launched the international shipping agency service "Tenso.com" in 2008 and the purchasing support service "Buyee" in 2012. This time, we spoke with Nishio Satomi, Executive Officer of the Service Planning Division, about international shipping and the company's future prospects.

2022/06/07

Earththink Co., Ltd. carefully selects foods from all over Japan that you'll want to recommend to your loved ones, hoping they stay healthy forever, and sells them domestically and overseas. We spoke with CEO Satoshi Sakino and Yui Yamamoto, who is in charge of overseas BtoC.

2022/06/03

PESS Co., Ltd. is involved in manufacturing in various ways, including developing cross-border e-commerce using crowdfunding, in order to spread Japanese-made products made with traditional craftsmanship and preserve the value of traditional techniques and products for future generations. We spoke with Representative Director Hirofumi Nakagawa.

2021/11/04

Warnect Inc. is a cross-border e-commerce company that operates under the concept of selling "Made in Japan" products from Japan to overseas markets. We spoke with Kota Mizuguchi, President and CEO of the company.

2021/10/26

ZenMarket Inc. delivers Japanese products to people all over the world through purchasing proxy services, subscription services, and cross-border e-commerce mall operations. We spoke with CEO Slovei Vyacheslav and export team leader Koichi Hidaka.

2021/10/26

FROM JAPAN Co., Ltd. provides a global purchasing agent service that delivers Japanese products to the world. We spoke with Morikawa Shigeru, head of the Customer Success Department, Orihara Kiyoshi, manager of the Marketing & Web Operations Department, and Shi Jiaying, chief of the same department.